Privacy Policy
Last Updated: January 2025
At GMG Transportation Inc. ("GMG," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and transportation services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you make a booking, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, pickup/dropoff addresses, flight information, payment information (processed securely through Stripe), and special requests.
1.2 Automatically Collected Information
When you visit our website, we automatically collect device information including IP address, browser type, device type, pages visited, and date/time of visit.
1.3 Location Information
When you use our booking system, we collect location information (pickup and dropoff addresses) to provide our transportation services.
2. How We Use Your Information
We use your information to process and fulfill bookings, communicate about reservations, provide customer support, process payments securely, maintain accounting records, improve our services, and send marketing with your consent.
3. How We Share Your Information
We do not sell your personal information. We share information only with essential service providers: Stripe (payment processing), Google Maps (route planning), Vercel (hosting), and Formspree (contact forms). We may also disclose information when required by law.
4. Cookies and Tracking Technologies
We use essential, analytics, and optional marketing cookies. You can control cookies through your browser settings, though disabling them may affect site functionality.
5. Data Security
We implement SSL/TLS encryption, secure payment processing through Stripe, regular security audits, access controls, and employee confidentiality agreements. No method of internet transmission is 100% secure, but we strive to protect your information.
6. Your Privacy Rights
You have the right to access, correct, or delete your personal information, and to opt out of marketing at any time by emailing gmgtransinc@gmail.com or calling 323-284-8444.
California residents (CCPA) have additional rights: the right to know what information is collected, the right to opt-out of sale (we do not sell information), and the right to non-discrimination.
7. Data Retention
- Booking Information: 7 years for tax and accounting purposes
- Account Information: Until account deletion is requested
- Marketing Data: Until you opt-out or request deletion
- Website Analytics: 26 months (Google Analytics default)
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children. Contact us immediately if you believe a child has provided us personal information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this policy from time to time. We will notify you by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
GMG Transportation Inc.
Email: gmgtransinc@gmail.com
Phone: 323-284-8444
Location: Los Angeles, California
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.