Privacy Policy

At GMG Transportation Inc. ("GMG," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and transportation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Make a booking or reservation
• Create an account on our website
• Contact us via email, phone, or contact form
• Subscribe to our newsletter
• Provide feedback or reviews

This personal information may include:

• Full name
• Email address
• Phone number
• Pickup and dropoff addresses
• Flight information (for airport services)
• Payment information (processed securely through Stripe)
• Special requests or preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

1.3 Location Information

When you use our booking system, we collect location information (pickup and dropoff addresses) to provide our transportation services. We may also collect real-time location data during service if you consent to location tracking.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• Process and fulfill your transportation bookings
• Communicate with you about your reservations
• Coordinate pickup and dropoff logistics
• Provide customer support
• Send booking confirmations and receipts

2.2 Business Operations

• Process payments securely
• Maintain records for accounting and legal purposes
• Improve our services and customer experience
• Analyze usage patterns and trends
• Prevent fraud and ensure security

2.3 Marketing (with consent)

• Send promotional offers and updates
• Provide information about new services
• Send newsletters (you may unsubscribe at any time)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Stripe: Payment processing (PCI-DSS compliant)
• Google Maps: Route planning and address verification
• Vercel: Website hosting and analytics
• Formspree: Contact form management

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal requests from law enforcement
• Court orders or subpoenas
• Protection of our legal rights
• Prevention of fraud or illegal activity

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

4.2 How We Use Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Track visits across websites for advertising (with consent)

4.3 Managing Cookies

You can control and/or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through Stripe
• Regular security audits and updates
• Access controls and authentication
• Employee confidentiality agreements

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you.

6.2 Correction

You can request that we correct any inaccurate or incomplete personal information.

6.3 Deletion

You can request that we delete your personal information, subject to legal and contractual obligations.

6.4 Opt-Out

You can opt out of marketing communications at any time by:

• Clicking "unsubscribe" in any marketing email
• Contacting us directly at gmgtransinc@gmail.com
• Calling us at 323-284-8444

6.5 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information (we do not sell information)
• Right to deletion
• Right to non-discrimination for exercising your rights

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain:

• Booking Information: 7 years for tax and accounting purposes
• Account Information: Until account deletion is requested
• Marketing Data: Until you opt-out or request deletion
• Website Analytics: 26 months (Google Analytics default)

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: